Frequently Asked Questions

Eastside Cannery Conversion to B Connected
We will advise about the reopening schedule as soon as possible. At this time, we invite you to play at Sam's Town Las Vegas, which is located next to Eastside Cannery.
Yes! We are excited to announce that upon the opening of Eastside Cannery, it will be a part of the B Connected program.
B Connected is a premier loyalty program that offers you exceptional rewards like cruises, exclusive hotel stays, stays in Hawaii and the Bahamas, B Memorable Experiences and extraordinary annual gifts – all by playing your favorite games. Plus, with five tiers and an entire year to earn and enjoy your tier, achieving these great rewards has never been easier.
No, you can sign up at Sam's Town Las Vegas or any of our other eight B Connected properties throughout the Las Vegas valley or across the nation. Just visit B Connected at one of these properties for your new card.
Yes, in order to play at Sam's Town Las Vegas or any other B Connected property, you will need to visit B Connected for a B Connected card.
At this time, any of your usual Eastside Cannery offers received will now be valid at Sam's Town Las Vegas.
We have converted your account into our B Connected Program. In addition, we updated your Point balance to be of equal or greater value in our B Connected program depending on where you spend your B Connected Points.
We evaluated your current play this year as well as your previous tier in CAN Club and awarded your tier. No guests were downgraded in the conversion. Your current tier is valid now until December 31, 2020.
Your CAN Club player number was updated upon joining the B Connected universe. Your previous 6-digit CAN Club number has been updated to now start with LY750 – so if your number was 654321 your updated number is LY750654321. This is to ensure there are no duplicate accounts in our universe.
If you already had a B Connected account, that is great! We will merge your two B Connected accounts in the coming months. At this time, pick your favorite account and start playing on that one from here on out. The surviving player account upon our merge will be the one with the most recent play on it.
Tier Credits are earned when playing your favorite games at any of our B Connected properties and determine your tier level. You now have an entire year to earn and enjoy your tier level.

  • 0 – 749 = Ruby
  • 750 – 14,999 = Sapphire
  • 15,000 – 49,999 = Emerald
  • 50,000 – 199,999 = Onyx
  • 200,000 + = Titanium
Tier Credits and B Connected Points are earned now in separate buckets. Tier Credits are earned based on play on all of your favorite games.

Earning 1 Tier Credit:
  • Slots = $5 Coin-in
  • Table Games = Based on game played, denomination and time played
  • Video Poker = Based on game played, denomination and time played
  • Bingo = $6 Buy-in
Tier Credits are reset at the start of every year (January 1).
B Connected Points are your spendable points earned by Sapphire guests and above. They are earned separately from your Tier Credits.

Earning 1 B Connected Point:
  • Slots = $1 Coin-in
  • Video Poker = $2 Coin-in
  • Bingo = $6 Buy-in
  • Live Poker = awarded 1,000 B Connected Points for every hour played
Redeeming B Connected Points:
  • FastPlay (slot download) = 1,000 B Connected Points = $1
  • Food (property owned outlets) = 600 B Connected Points = $1
  • Hotel = 1,000 B Connected Points = $1
  • Retail = 1,000 B Connected Points = $1
No, with the launch of B Connected at Cannery, we did not remove any current balances, and your current value of points is still available. You still have those points as a Ruby member and may redeem them as you like. Once you achieve Sapphire status, you will begin earning B Connected Points.
B Connected Points expire after 6 months of inactivity.
We have a total of nine B Connected properties in Las Vegas:
  • Cannery Casino & Hotel
  • Aliante Casino + Hotel + Spa
  • California Hotel & Casino
  • Fremont Hotel & Casino
  • Gold Coast Hotel & Casino
  • Main Street Station Casino Brewery Hotel
  • Sam's Town Hotel & Gambling Hall, Las Vegas
  • Suncoast Hotel & Casino
  • The Orleans Hotel & Casino
We have an additional 16 B Connected properties throughout the country:

  • Par-A-Dice Hotel & Casino
  • Blue Chip Casino, Hotel & Spa
  • Belterra Casino Resort
  • Diamond Jo Casino Dubuque
  • Diamond Jo Worth Casino
  • Kansas Star Casino
  • Amelia Belle Casino
  • Delta Downs Racetrack Casino Hotel
  • Evangeline Downs Racetrack & Casino
  • Sam's Town Hotel & Casino, Shreveport
  • Treasure Chest Casino
  • IP Casino Resort Spa - Biloxi
  • Sam's Town Hotel & Gambling Hall, Tunica
  • Ameristar Casino Hotel Kansas City
  • Ameristar Casino Resort Spa St. Charles
  • Belterra Park Cincinnati
  • Valley Forge Casino Resort